ConditionProof Support

ConditionProof creates guided move-in and move-out condition records on your iPhone.

Before contacting support

Confirm ConditionProof has camera permission in Settings when capturing photos.
Speech and microphone permissions are needed only for optional dictation.
Location evidence is optional and can be turned off.
Use Restore Purchases from the export screen to refresh an annual entitlement.
Keep the app installed until you have shared any report exports you need; reports are stored locally.

Contact

Email [email protected] with your iPhone model, iOS version, and a description of what happened. Do not attach private property photos or reports unless they are necessary and you choose to share them.